Medium business

CRM software that fits your business

Customer Relationship Management

  • CRM
  • Management
  • Sales
Plans from ₦10,000 a month. Works online and offline.
Screenshot: CRM dashboard

Everything in CRM

Features and modules come from the plans below. Some features are add-ons in certain plans.

CRMManagementSales

CRM

Birthday Management

Track customer birthdays to support follow-ups and greetings.

Calendar

View and manage scheduled customer activities and appointments.

Dashboard

View an overview of customer and lead activity.

Demo Scheduling

Schedule and track product demonstrations for prospects.

Lead Pipeline

Track leads through each stage of the sales process.

Management

Account Opening Balance

Enter and manage opening account balances when setting up or transitioning records.

Monthly Sales

Review sales totals by month to monitor trends and compare performance.

Reports

Access management reports for reviewing business operations and financial performance.

Yearly Closing Balance

Review year-end closing balance information for the accounting process.

Account Year

Configure accounting-year records used to organise financial periods.

Sales

Account Receivable

Track amounts owed by customers.

Calendar

View scheduled sales activities and appointments.

Customer Contact

Maintain contact persons for customer accounts.

Customer Refund

Record refunds issued to customers.

Import Batch Upload

Upload opening balances for customers or suppliers in bulk.

Customers' Report

View all customers in a single list.

Order Management

Create, track, and manage customer orders.

Customer Management

Maintain customer profiles and contact details for sales, communication, and service.

Invoice

Issue invoices for goods or services sold and track billed amounts and outstanding balances.

Receipt

Record customer payments and maintain payment records linked to customer accounts.

Birthday List

Review upcoming customer birthdays.

Customer Performance

Review how each customer is performing over time.

Sales By Customer

Review sales totals for each customer.

Sales Summary

View summarised sales totals for a selected period.

Customer Quotation

Prepare professional quotations for customers and support the conversion of enquiries into sales.

Complementary Sales

Record complimentary goods or services issued to customers for control and reporting.

Customer Sales Performance

Review each customer’s sales volume and value.

Customer Statement

View a customer’s transactions and balance.

Customer Statement Summary

View summarised customer balances in one report.

Online Orders

Review and manage customer orders received through supported online channels.

Order Alerts

Send notifications about order status changes.

Renewal

Manage customer subscription renewals.

Request Point of Sales

Request or set up a point-of-sale terminal.

Sales Book

Review customer invoices in a sales ledger.

Sales By Sales Rep

Review sales totals for each sales representative.

Sales Order Report

Review sales orders over a selected period.

Sales Profit Margin

Review profit margins on items sold.

Service invoice

Invoice services provided to customers and maintain service-charge records.

Customer Return Inward

Record goods returned by customers for stock control and return processing.

Waybill

Prepare waybills and dispatch documents for goods delivered to customers.

Point of Sale

Process counter sales, record items sold, and capture payments at the point of sale.

Customer Wallet

Manage customer wallet balances, top-ups, and eligible wallet payments.

Loyalty Program

Award and track loyalty points and manage eligible point redemptions.

Why businesses choose CRM

See everything, everywhere

Every item, sale and payment recorded once and visible across branches.

Stop losses early

Reports show where stock and money go missing, while you can still act.

Work offline, sync later

Keep selling when the network drops. Everything syncs when it returns.

Up and running in three steps

Tell us about your business

We set up Norakle around your products, branches and team.

Load your data

Bring in opening balances and start recording.

See the difference

Dashboards and reports show where you stand, every day.

CRM pricing

Plans start from ₦10,000 per month. Prices show in naira for visitors in Nigeria and in dollars elsewhere.

Standard

For growing teams with more to control.

$7.70

per month

  • 1 user included
  • 1 branch included
  • Invoices / month50
  • Expenses / month50

Extra user $1.79 · Extra branch $7.14

CRMManagementSales
See all 19 features

CRM

  • Birthday Management
  • Calendar
  • Dashboard
  • Demo Scheduling
  • Lead Pipeline

Management

  • Account Opening Balance
  • Monthly Sales
  • Reports
  • Yearly Closing Balance

Sales

  • Account Receivable
  • Calendar
  • Customer Contact
  • Customer Refund
  • Import Batch Upload
  • Customers' Report
  • Order Management
  • Customer Management
  • Invoice
  • Receipt

Grow

Customer Relationship Management Grow Package.

$16.20

per month

  • 1 user included
  • 1 branch included
  • Invoices / month300
  • Expenses / month300

Extra user $1.79 · Extra branch $7.14

CRMManagementSales
See all 24 features

CRM

  • Birthday Management
  • Calendar
  • Dashboard
  • Demo Scheduling
  • Lead Pipeline

Management

  • Account Opening Balance
  • Monthly Sales
  • Reports
  • Yearly Closing Balance

Sales

  • Account Receivable
  • Birthday List
  • Calendar
  • Customer Contact
  • Customer Performance
  • Customer Refund
  • Import Batch Upload
  • Customers' Report
  • Order Management
  • Sales By Customer
  • Sales Summary
  • Customer Management
  • Customer Quotation
  • Invoice
  • Receipt

Pro

Customer Relationship Management Pro Package.

$25.40

per month

  • 1 user included
  • 1 branch included
  • Invoices / month1,000
  • Expenses / month1,000

Extra user $1.79 · Extra branch $7.14

CRMManagementSales
See all 43 features

CRM

  • Birthday Management
  • Calendar
  • Dashboard
  • Demo Scheduling
  • Lead Pipeline

Management

  • Account Opening Balance
  • Account Year
  • Monthly Sales
  • Reports
  • Yearly Closing Balance

Sales

  • Account Receivable
  • Birthday List
  • Calendar
  • Complementary Sales
  • Customer Contact
  • Customer Performance
  • Customer Refund
  • Customer Sales Performance
  • Customer Statement
  • Customer Statement Summary
  • Import Batch Upload
  • Customers' Report
  • Online Orders
  • Order Alerts
  • Order Management
  • Renewal
  • Request Point of Sales
  • Sales Book
  • Sales By Customer
  • Sales By Sales Rep
  • Sales Order Report
  • Sales Profit Margin
  • Sales Summary
  • Service invoice
  • Customer Management
  • Customer Quotation
  • Invoice
  • Receipt
  • Customer Return Inward
  • Waybill
  • Point of Sale
  • Customer Wallet
  • Loyalty Program

Need more users or branches, or something custom? Ask for a quote.

CRM FAQs

How much does CRM cost?

Plans start from ₦10,000 per month ($7.70 for customers outside Nigeria). Quarterly and annual billing can lower the monthly cost, and any one-time setup fee is shown on each plan.

Can I try it before I pay?

Yes. Start a free trial, then choose the plan that fits your business.

Does it work without internet?

Yes. Norakle works online and offline, and syncs when the connection returns.

Can it be customised for my business?

Yes. Fields, reports and workflows can be tailored, and larger customisations are quoted separately.

See CRM working on your own business.